FREE* SHIPPING (*U.S. Continental), no minimum. ENDS: 8/31/17 | FREE RETURNS

Shipping Policy

FREE SHIPPING* ORDERS OF $49 OR MORE

You’ve asked for it and now we’re giving it to you! For a limited time only, when you spend $49 or more at FrenchPressCoffee.com, you’ll qualify for FREE SHIPPING*!

No promo code or coupon need it. Just select 3-7 Business Days as your delivery method during checkout and free shipping will automatically be applied to your order.

* Limited-time offer for US customers (excluding Hawaii, Alaska, Puerto Rico, APO/FPO and U.S. Territories) shipping to an address within the contiguous United States. Valid for orders totaling $49 or more of regular-priced merchandise only (i.e., sale items do not qualify) before taxes or shipping fees. All standard customer terms and conditions apply. May not be combined with other offers.
    SHIPPING CARRIER
    Small packages and parcels will ship via UPS, FedEx, USPS or similar parcel delivery service, depending on your location in relation to the order fulfillment site and the delivery method chosen during checkout. We want you to receive your package as quickly as possible, so we will look at all the variables and decide which shipping partner will be positioned best to fulfill your order.
    DELIVERY SERVICES

    Standard delivery:

    Our shipping partners offer standard ground-based delivery service with delivery times ranging from 3-7 business days after shipment. USPS is our preferred shipping partner for this delivery method. In some cases we may use UPS Ground, FedEx Ground, FedEx Home Delivery. Items marked as eligible for our free shipping offer will be shipped with standard delivery service. Other delivery services and options will incur additional fees. Once an order has been shipped we cannot change the delivery service while the package is in-transit.

    Two-day expedited delivery:

    Our shipping partners offer two day expedited delivery options, guaranteeing in most cases to arrive at your location two business days after shipment. UPS 2nd Day Air® service is typically used for our two-day expedited shipments. In select cases we may offer two-day or three-day expedited delivery service through FedEx 2Day®, USPS Priority Mail®, or other parcel carrier of our choice. Two-day expedited delivery is available for an additional fee. Once an order has been shipped we cannot change the delivery service while the package is in-transit.

    Next-day expedited delivery:

    Our shipping partners offer next-day expedited delivery options, guaranteeing delivery in most cases on the next business day following the date the shipment is picked up by the carrier. UPS Next Day Air® service is typically used for our next-day expedited shipments. In select cases we may offer next-day expedited delivery service through FedEx Overnight®, USPS Express Mail®, or other parcel carrier of our choice. Next-day expedited delivery is available for an additional fee. Once an order has been shipped we cannot change the delivery service while the package is in-transit.

    SHIPPING FAQ:

    How long will it take to get my order?

    We process orders within 48 hours of receipt on business days only. Ship time will take effect after the order has been processed which could be up to 2 business days. Our goal is to ship orders within 2 business days.

    What should I do if I didn't receive my order?

    Please sign in to your account to track your package and verify delivery. Many times your package may have been left at the designated address without notification. Please be sure to check around the outside grounds for the package. You may also want to ask neighbors if they received your delivery for you in your absence. If your order appears lost or missing this must be reported to us within 5 days of the date it shows delivered. We will work with our courier to find or replace your package as quickly as possible.

    Please contact us for further assistance.

    What should I do if my order arrived damaged?

    If you received an order that is damaged, please contact us within 10 business days of receiving the order and we will assist you in replacing the damaged items. Damaged items should be in their original packing and ready for pickup. Please have your order number handy and contact us for assistance.

    What can I do if I received incorrect items or items are missing from my order?

    Please contact us within 10 business days of receiving the order and we will assist you in replacing missing items. Incorrect items should be in their original packing and ready for pickup.

    I live in Puerto Rico and am being asked to pay an additional surcharge for my coffee delivery. Can you explain this charge?

    Puerto Rico assesses a duty on imported coffee, including coffee imported from the U.S., of $2.50 per pound. We are unable to pay this duty for our consumers located in Puerto Rico. Consumers must in most cases pay this duty prior to their coffee delivery being completed.

    Revised Date: 10/19/15